Set Goals & Develop Improvement Recommendations

The purpose of this phase is to develop specific performance goals and clearly outline the recommended improvement actions. A number of steps involved in developing the Future State will be used during this process.

Setting Performance Goals & Improvement Recommendations has Fifteen Key Activities:

  • Review and confirm the critical success factors and performance measurement data;
  • Finalize the design of the future state and identify critical milestones;
  • Develop the test plan (Hypotheses and scenario testing);
  • Review and confirm list of potential risks and constraints identified in earlier phases;
  • Review and finalize communication plan. Know what you want to say and who you need to say it to;
  • Develop implementation planning guide;
  • Design a project Dashboard to know where you are in the process;
  • Develop Issue Tracking guide and template;
  • Complete project RACI (Responsible, Accountable, Consulted, and Informed);
  • Formalize the project team;
  • Develop project team training requirements;
  • Develop project implementation test and roll-out strategy;
  • Update business improvement model and develop project plan (Gant chart, etc.);
  • Finalize project budget leveraging the Business Case;
  • Re-confirm stakeholder buy-in.

Call MainStream today. We will be happy to discuss how our team can help implement a continuous process improvement plan at your company.