Office and Manufacturing Business Process Improvement

Over the past 10-20 years, manufacturing companies have successfully focused on productivity improvements on the shop floor. This increase in operational efficiency generated increased cash flow and enterprise value to business owners. However, one of the empirical findings of that era is that on average only 20% - 40% of non-value-added costs in a company are production related. With business processes in the office accounting for up to 80% of the improvement availability, there is a great opportunity to improve profitability, productivity, customer satisfaction and employee morale, while at the same time lower costs.

At MainStream we have been working with a broad range of middle market companies for years to guide these organizations through the business improvement process. Generally our engagements begin when an organization identifies a "e;burning"e; platform. Over the years that burning platform has included the following challenges:

  • Taking too long to respond to client or prospect request for proposals;
  • Slow invoicing of products and services provided to clients;
  • Inaccurate invoicing of products and services provided to clients.

Our approach is to work carefully with our clients as they address these issues as well as those related to a product development cycle that takes too long or a delivery system where products don’t reach clients in a timely manner. MainStream has the experience and knowledge to help get your organization moving in the right direction.